Terms of Service
These Terms of Service govern your use of the AffClix affiliate tracking platform, including analytics, attribution, fraud prevention, and campaign management tools. By accessing or using the platform, you agree to these legally binding terms.
Contents
1. Agreement & Acceptance
These Terms apply to all users of the Platform, including network operators, advertisers, publishers, and API integrators. If you are using the Platform on behalf of a company or other legal entity, you represent that you have authority to bind that entity to these Terms, and "you" refers to both you and that entity.
Additional terms may apply to specific features or services (such as our Publisher Programme Terms or Enterprise Service Agreement), and such additional terms are incorporated by reference into these Terms.
2. Platform Services
Subject to your compliance with these Terms and payment of applicable fees, AffClix grants you a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for your internal business purposes during the subscription term.
The Platform includes, depending on your plan:
- Affiliate click tracking and conversion attribution infrastructure
- Real-time analytics dashboards and custom reporting
- AI-powered fraud detection and traffic quality scoring
- Automation rule engine for campaign management
- Publisher portal and management tools
- REST API, server-to-server postback infrastructure, and SDKs
- White-label customisation (Growth+ and Enterprise plans)
AffClix reserves the right to modify, suspend, or discontinue any part of the Platform at any time, with reasonable notice where practicable. We will not make changes that materially reduce the core functionality of your paid subscription without offering a remedy or refund for prepaid periods.
3. Account Registration & Security
To access the Platform you must register for an account and provide accurate, complete, and current information. You are responsible for:
- Maintaining the confidentiality of your login credentials and API keys
- All activity that occurs under your account
- Promptly notifying us of any unauthorised access at [email protected] [email protected]
- Ensuring all users on your account comply with these Terms
You may not share account credentials with third parties or create accounts on behalf of others without their consent. AffClix accounts are for the registered entity only and may not be transferred, sold, or resold.
4. Acceptable Use Policy
You agree not to use the Platform to:
- Send, track, or monetise fraudulent, incentivised (unless disclosed and permitted), bot-generated, or otherwise invalid traffic
- Violate any applicable law or regulation, including data protection, anti-spam, and consumer protection laws
- Promote illegal products or services, or content that is defamatory, obscene, or infringes third-party rights
- Reverse engineer, decompile, or attempt to extract the source code of the Platform
- Circumvent any usage limits, access controls, or security measures
- Use the Platform in connection with malware, phishing, or other malicious activities
- Resell or sublicence access to the Platform without written authorisation from AffClix
- Interfere with or disrupt the integrity or performance of the Platform or its underlying infrastructure
AffClix may, at its sole discretion, suspend or terminate your account for violations of this policy without prior notice and without liability.
5. Fees, Billing & Payment
Subscription fees: Paid plans are billed in advance, monthly or annually, as selected at signup. All fees are in USD unless otherwise specified. Annual plans are non-refundable except as required by law.
Free trial: We offer a 14-day free trial with full platform access. No credit card is required for the Starter (free) plan. For paid plans, your trial begins on signup and automatically converts to a paid subscription at the end of the trial period unless you cancel.
Overages: If your click volume exceeds your plan limit in any billing period, we will notify you and you may upgrade your plan. We reserve the right to throttle traffic above plan limits rather than charge overage fees, unless you have explicitly agreed to overage billing in writing.
Taxes: You are responsible for all taxes, duties, and levies imposed on your use of the Platform. AffClix will add applicable taxes to invoices where required.
Late payment: Overdue amounts accrue interest at 1.5% per month (or the maximum legal rate, whichever is lower) from the due date. AffClix may suspend access for accounts 30 or more days past due.
6. Intellectual Property
AffClix and its licensors own all right, title, and interest in and to the Platform, including all software, algorithms, designs, trademarks, and documentation ("AffClix IP"). These Terms do not grant you any ownership rights in AffClix IP.
Your data: You retain ownership of all data you input into the Platform ("Customer Data"). You grant AffClix a limited, worldwide licence to store, process, and use Customer Data solely to provide and improve the Platform.
Feedback: If you provide AffClix with feedback, suggestions, or ideas about the Platform, you grant us a perpetual, irrevocable, royalty-free licence to use that feedback without restriction or compensation to you.
Aggregated data: AffClix may use anonymised, aggregated, non-identifiable data derived from your use of the Platform for industry benchmarking, product improvement, and platform analytics — provided such data cannot identify you or your business.
7. Data Protection
Our collection and use of personal data is governed by our Privacy Policy and, where applicable, our Data Processing Agreement (DPA). For customers subject to GDPR or similar legislation who process personal data through the Platform, a DPA is available on request at [email protected] and is incorporated by reference into these Terms when executed. [email protected].
See our GDPR & Data Rights page for detailed information on your rights and our compliance obligations. — Data & Privacy.
8. Fraud & Invalid Traffic Policy
AffClix operates a zero-tolerance policy for fraudulent traffic. You are solely responsible for the quality and legality of all traffic, clicks, impressions, and conversions generated through your account. AffClix's fraud detection tools are provided as a service to assist you, but do not transfer responsibility for traffic quality from you to AffClix.
AffClix reserves the right to:
- Void and reverse any payouts associated with traffic determined to be fraudulent or invalid
- Withhold pending payouts pending investigation of suspected fraud
- Immediately suspend or terminate accounts found to be sources of systematic fraud
- Share fraud intelligence with other platform operators and industry bodies
For a deeper understanding of how invalid traffic is detected and prevented, see our click fraud prevention guide .
9. Disclaimers & Warranties
THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR UNINTERRUPTED OR ERROR-FREE OPERATION.
AFFCLIX DOES NOT WARRANT THAT: (A) THE PLATFORM WILL MEET YOUR SPECIFIC REQUIREMENTS; (B) THE PLATFORM WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (C) RESULTS OBTAINED FROM USE OF THE PLATFORM WILL BE ACCURATE OR RELIABLE; OR (D) ANY ERRORS IN THE PLATFORM WILL BE CORRECTED.
Some jurisdictions do not allow exclusion of implied warranties, so the above exclusion may not apply to you.
10. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL AFFCLIX BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES (INCLUDING LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITY) ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF THE PLATFORM, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
AFFCLIX'S TOTAL CUMULATIVE LIABILITY TO YOU FOR ANY CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE PLATFORM WILL NOT EXCEED THE GREATER OF: (A) THE AMOUNTS PAID BY YOU TO AFFCLIX IN THE 12 MONTHS PRECEDING THE CLAIM; OR (B) USD $500.
11. Indemnification
You agree to indemnify, defend, and hold harmless AffClix, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or related to: (a) your use of the Platform in violation of these Terms; (b) your Customer Data; (c) your violation of any law or third-party rights; or (d) fraudulent or invalid traffic generated through your account.
12. Termination
By you: You may cancel your subscription at any time through your account dashboard. Cancellation takes effect at the end of your current billing period. No refunds are issued for unused time on monthly plans; annual plans may receive a pro-rata refund at AffClix's discretion for terminations within the first 30 days.
By AffClix: We may suspend or terminate your access to the Platform immediately and without notice for material breach of these Terms, non-payment, fraudulent activity, or if required by law. For other breaches, we will provide 30 days' written notice and an opportunity to cure.
Effect of termination: Upon termination, your right to use the Platform ceases immediately. We will retain and then delete your data in accordance with our data retention policy (see Privacy Policy Section 7). Provisions of these Terms that by their nature should survive termination (including IP, liability, indemnification, and governing law) will survive.
13. Governing Law & Disputes
These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict of law principles. Any dispute arising under these Terms shall be resolved by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, with proceedings in New York, NY. Notwithstanding the foregoing, either party may seek injunctive or equitable relief in any court of competent jurisdiction.
For customers located in the EU or UK, nothing in this clause affects your right to bring claims before your local courts or supervisory authorities.
14. Changes to These Terms
We may update these Terms from time to time. For material changes, we will provide at least 30 days' advance notice by email and via a prominent notice in the Platform. Your continued use of the Platform after the effective date of the revised Terms constitutes your acceptance of the changes. If you do not agree to the revised Terms, you must stop using the Platform and cancel your subscription.
